Terms & Conditions
1. Product Quality & Variations
All our pieces are crafted sustainably and with care. Each item is unique, and small variations in color, pattern, or texture may occur. These variations are natural and add to the distinct character of every product, reflecting the artisanal quality and authenticity of our designs.
2. Order Confirmation & Pricing
Orders are confirmed only after successful payment via our secure checkout system. All prices listed include applicable taxes unless otherwise stated. Once your payment is confirmed, you will receive an order confirmation via email. Please review your order details carefully; we are unable to make changes after confirmation.
3. Shipping & Delivery
Shipping is managed by our trusted delivery partners. Delivery times may vary depending on your location and external factors beyond our control. While we strive to deliver within the estimated timeframes, we cannot be held responsible for delays caused by courier services or unforeseen circumstances. Tracking details will be provided once your order is dispatched.
4. Intellectual Property
All designs, images, content, and branding on this website are the intellectual property of HIIPOOH. Unauthorized copying, reproduction, or distribution of our designs or content is strictly prohibited. Any commercial use of our content without prior written permission is a violation of our intellectual property rights and may result in legal action.